Effective Date:
Last Updated:
At MaxBioChem, accessible from https://maxbiochem.com/, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or contact us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, company name, billing/shipping address, email address, and phone number.
- Payment Information: Processed securely through our payment partners; we do not store credit card details.
- Website Usage Data: IP address, browser type, device information, and pages visited (via cookies or analytics tools).
- Communication Data: Emails, chat messages, or form submissions you send us.
2. How We Use Your Information
We use collected data to:
- Process and fulfill product orders
- Respond to your inquiries and provide customer support
- Send order confirmations, shipping updates, or account notifications
- Improve website performance and user experience
- Send promotional offers (only if you have opted in)
- Comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to analyze site traffic, personalize content, and improve user experience.
You can modify your browser settings to decline cookies; however, some site functions may not work properly.
4. Sharing Your Information
We do not sell or rent your personal data.
We may share limited information with:
- Service providers (e.g., payment processors, shipping carriers)
- IT and analytics partners who help operate our site
- Regulatory or legal authorities when required by law
5. Data Retention
We retain your data only as long as necessary to provide our services and comply with legal requirements.
6. Security
We use SSL encryption and secure servers to protect your information from unauthorized access, disclosure, or misuse.
7. Your Rights (Under PIPEDA)
If you are located in Canada, you have the right to:
- Access or correct your personal data
- Withdraw consent for marketing communications
- Request deletion of your data (subject to legal limits)
To exercise your rights, contact us at info@maxbiochem.com.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices or content.
9. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact:
MaxBioChem
Calgary, Alberta, Canada
info@maxbiochem.com
https://maxbiochem.com/